Introduction
CalorieScan AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application CalorieScan AI and related services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
- Account Information: Name, email address, and password when you create an account.
- Profile Information: Age, weight, height, activity level, and dietary goals.
- Health Data: Calorie intake, nutrition information, meal photos, and food diary entries.
- Payment Information: Billing information processed through Stripe (we do not store payment card details).
Usage Information
- Device Information: Device type, operating system, unique device identifiers.
- Usage Data: Features used, time spent in app, interaction patterns.
- Technical Data: IP address, browser type, app version, crash reports.
Camera and Photos
With your permission, we access your device's camera and photo library to capture and process food photos for nutrition analysis. Photos are processed securely and not stored long-term unless you opt in to model-improvement contributions in settings.
How We Use Your Information
- Provide and maintain our nutrition tracking and AI analysis features
- Personalize your experience based on your goals and preferences
- Process food photos to identify foods and calculate nutrition information
- Manage your account and process subscriptions
- Send you service-related notifications and support responses
- Analyze usage patterns to improve our Service
- Detect and prevent fraud, abuse, and security incidents
- Comply with applicable laws and regulations
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We share with limited service providers as required to operate the Service:
- Supabase: Database hosting and user authentication.
- Stripe: Payment processing for subscriptions.
- AI providers: For food recognition. Photos are processed via secure API calls and not retained by the provider beyond the request lifecycle.
Legal Requirements
We may disclose your information if required by law (court orders, valid subpoenas, law enforcement requests). We will challenge overbroad requests and notify users where legally permitted.
Data Security
- Data is encrypted in transit and at rest.
- Access to personal information is limited on a need-to-know basis.
- We use secure cloud services with industry-standard protections.
- We continuously monitor for security threats and vulnerabilities.
Data Retention
- Account Data: Retained while your account is active.
- Health Data: Retained according to your preferences.
- Usage Data: Typically retained for up to 2 years for analytics.
Your Rights and Choices
- Access your personal information
- Correct inaccurate data
- Delete your account and personal data
- Export your data in a portable format
- Restrict certain processing
- Object to processing based on legitimate interests
To exercise these rights, email support@caloriescanai.com. We respond within 30 days.
Account Deletion
Delete your account in-app or by contacting support. We remove personal information within 24–48 hours, except where retention is required by law.
Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page, updating the "Last updated" date, and (for significant changes) sending you an in-app notice or email.
Contact
Email: support@caloriescanai.com
Subject: Privacy Policy Inquiry
Response time: within 30 days